Average service from Momentum Short-Term Insurance provider

Hi, I had cancelled my short term insurance with Momentum on 24 May 2022...see below for their response

"On Tue, May 24, 2022, 11:21 Zama Khoza <***> wrote: Dear Mr Pillay I am in receipt of the cancellation request and will process the cancellation accordingly. Kind Regards, Zama Khoza, Service Consultant, Sales and Distribution: Personal Lines, T +27 (0)31 ***, 201 uMhlanga Ridge Boulevard Cornubia, momentum.co.za"

No confirmation had been received from Momentum. I was told telephonically from the said consultant that the June 2022 premiums will be refunded and no follow-up/response received to date.

I've lost my job from 1st April 2022 and I'm financially at a disadvantage. Could somebody from Momentum "Please Help" to fast-tack this query/request.

Ref / Policy no: ***-1 Insured : T Pillay

Responses from Momentum will be appreciated.

Regards, T Pillay