1 reviews | Active since Jan 2018
ATT: CEO MOMENTUM.! YOUR SERVICE IS ABSOLUTELY PATHETIC! DO NOT USE MOMENTUM THEY ARE ABSOLUTELY *********** AND GREEDY!!
I logged a claim early June. It's July! I had an incident with my car n my rims were damaged. Up till today nothing has been done!!!! The assessor only assessed the front rims n not the back. WHAT AM I PAYING MOMENTUM FOR???? The windscreen cracked because of the impact and they don't want to cover it!!! So I must log another claim so you can make more money with the access!!! I spoke to a consultant by the name of pearl who was absolutely rude and unprofessional with me!!! I AM THE CLIENT AND THE CLIENT ALWAYS COMES FIRST! Does Momentum not hire competent trained employees???? Then last week I spoke to a guy unfortunately I can't remember his make and he assured me it would be resolved immediately !!!! This is the most unprofessional and pathetic service I have ever recieved from an insurer. I want this sorted immediately or you will lose a loyal client and many more who read this review. I want this resolved immediately and made priority! Beginning of June and it's almost a month and a half!! I spoke to Mr khulu yesterday and mmutle Oscar today..I'm a pensioner and I'm wasting money on airtime staying on the line for so love. THESE PEOPLE ARE THE FACE OF YOUR COMPANY !!! PEARL IS ABSOLUTELY RUDE N SHOULD B RELIEVED OF HER DUTIES. LISTEN TO YOUR CALLS THEY ARE RECORDED!!!
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. Please give us an opportunity to look into the matter raised and we will contact you to address all your concerns.
Kind regards
Brenda
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. Please give us an opportunity to look into the matter raised and we will contact you to address all your concerns.
Kind regards
Brenda
