ATROUCIOUS !!!!!

Called Momentum Insure emergency a few days ago to have one of our insured vehicles towed to a repair centre of our choice. We were advised that extra cost would be levied as the repair centre is located further than the nearest dealership. This was disputed, but agreed to the extra cost & would escalate my query. Momentum Insure FAILED to advise the client that Momentum Insure had entered into a contract with a towing company, with new conditions of service, effective 2025. Prior to 2025 our vehicles were towed to the repair centre of our choice, without any additional charge. As a result the client had to bear the cost of Momentum's negligence.