HP
Hester P

1 reviews | Active since Jun 2015

18 Jun 2015, 20:58

ASSISTING ME WITH MY CLAIM

I had a ******* at my townhouse which I am renting. Mandisa explained in a very efficient yet friendly way how I was to go about in submitting my claim. She responded to every email I sent and in a very short space of time she advised me that Momentum will be paying out my claim. She is a very efficient lady who obviously has 'service to the customer' as her motto. I wish there are more people with her attitude around.<br> <br> Thank you also to Momentum for processing the claim so quickly and compliments for the way your personnel is trained.<br> <br> Kind regards, Mrs Putar

0
Replies (1)
Momentum Insure
Momentum Insure's reply19 Jun 2015, 08:59
Official
Hello Watercolours2015,

Thank you so much for the great feed-back!

The circumstances of your incident are really unfortunate, but we are pleased to have been able to assist you in such a reasonable time!

For her efficient handling of your claim, I will ensure that Mandisa receives well-deserved recognition :-)

Kind Regards
Qhakazile
Customer Relations Team