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Mangaka M

1 reviews | Active since Mar 2017

08 Mar 2017, 18:26

Assessor may be wrong and ruined your relationship with your Insurance ***

<p>Hi, my name is Mangaka, on the 13th January 2017, there was a storm in bloemfontein which left many houses with damages, mine was one of them. i have insured my house with Alexander Forbers, I have never had a problem with my insurance their service used to be the best in the Country, until they hired an assosor from Sameday Company, the man was so intimidating, oppressor, rude you mentioned them, immediately he came to my place his greating was I'm not going to pay you" i was suprise but allowed hi m to come to the house. then he was complaining about my funiture telling me how expensive it is, hey! i was shocked wen he was walking to my kitchen telling me my pots are worthing R2000.00 each is AMC I don't no were he sees it, because it is not, while shocked his going bedroomswithout permission telling me my clothes are worthing R80 000.00, my child's one R50 000.00, then I started saying no no n.o!, what is your motive, i dont understand you. my clothes are far less than what you quoted, then we did'nt agree. I complained to my insurance and requested another assorsor, the second one came he was calm and professional. my worry is the first one has ruined my relationship with my insurance as I speak I haven't receive my money Iam waiting for the 3rd person to come to my place for what it is so irritating, I was told the reports are far more different the 3rd person must come in order for them to make a decision. My worry is this is not my fault as I told them in the first time that the first one was rude he did'nt give true reflection of my assets. but I found myself cord in this nonsense. Consumers be careful when assosor come to your place they may say wrong information about you.</p> <p> </p> <p>thanks, </p>

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Replies (1)
Momentum Insure
Momentum Insure's reply09 Mar 2017, 08:09
Official

Hello Mangaka

Alexander Forbes Insurance acknowledges receipt of your complaint.

Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.

Regards
ALEXANDER FORBES INSURANCE