TW
Trevor W
1 reviews | Active since Nov 2011
22 Jan 2016, 08:50
Asked to amend insurance values on vehicles
An email was sent on Wednesday, 20 January 2016, requesting that the values on 2 vehicles currently insured be amended and the monthly premiums be adjusted accordingly, effective 1 January 2016.<br> My email was only read at 15:00 on Wednesday, 20 January 2016 and forwarded to a Consultant to address the request.<br> To date NO response was received because it is not a new policy for which there is a \kick-back"for the Consultant.<br> Will wait for a response TODAY"
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Replies (1)Momentum Insure's replyOfficial
22 Jan 2016, 09:09Hello willisburgoyne40,
Alexander Forbes Insurance acknowledges receipt of your complaint.
Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.
Regards
ALEXANDER FORBES INSURANCE
Alexander Forbes Insurance acknowledges receipt of your complaint.
Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.
Regards
ALEXANDER FORBES INSURANCE
Momentum Insure's reply22 Jan 2016, 09:09
Official
Hello willisburgoyne40,
Alexander Forbes Insurance acknowledges receipt of your complaint.
Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.
Regards
ALEXANDER FORBES INSURANCE
Alexander Forbes Insurance acknowledges receipt of your complaint.
Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.
Regards
ALEXANDER FORBES INSURANCE
