GS
Gordon S
1 reviews | Active since Jan 2023
24 Jan 2023, 10:11
Apaling service
My car was struck by lightning near Warden on 16 December 2022 and as of now, 24 January 2023, my car is still in Bethlehem awaiting a response from Momentum while I m back in Cape Town. Delay after delay. The electrics are damaged and Momentum had the car taken to the VW dealer in Bethlehem but now want to move it to a panel beater who does not do electrical repairs. Quite ridiculous. Meanwhile I'm running out of time with my hire car. Definitely can't recommend Momentum Insure
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Momentum Insure's replyOfficial
24 Jan 2023, 12:05Good afternoon Gordon. We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as our client and we apologize for the frustration caused. Please give us an opportunity to look into the matter raised and we will contact you to address your concerns. Kind regards Brenda
Momentum Insure's reply24 Jan 2023, 12:05
Official
Good afternoon Gordon. We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as our client and we apologize for the frustration caused. Please give us an opportunity to look into the matter raised and we will contact you to address your concerns. Kind regards Brenda