1 reviews | Active since Jan 2021
Amazing Client Experience
I had what was most probably the worst experience of my life yesterday where I was involved in a motor vehicle accident before 8am yesterday morning.
Beverley Alexander and Elton du preez made sure my claim was registered and that the towing people were on the scene. Car hire was arranged also almost immediately as well, as the car hire company phoned me as i was at SAPS reporting the collision.
Car was delivered today but it was not a vehicle to my standard and Elton with no delay cancelled the instruction and arranged a new car with a different car hire agency.
The value proposition of insurance is to not only put you in the position you were before your loss but it’s also to make sure your clients do not struggle in the process.
Thank you Elton and your manager Annemarie Daniels for the great experience I have received from you. You really are going out of your way for me as the client!
Keep up the brilliant client service!
Keep flying the Momentum flag high! Kind regards
Brenda
Keep flying the Momentum flag high! Kind regards
Brenda
