Alexander Forbes has a team of *********** employees for their House insurance cover .

I took out a household contents and car cover in 2017. In Jan 2018 my house was hit with lightning damage and I made a claim . AF sent an assessor Lynette Jimmy & Associates to evaluate the damages . At that point the assesor Lynette insisted we complete a new household contents cover to which I rep**** that one was done a year ago. She then went on to say if my house had to burn down what would it take to replace all contents. Never the less I submit the new contents cover which worked out just over a million rand more than the previous one. When my claim for lightening damaged was processed they penalized me using the rule of Average as I was under insured. Alex Forbes uses the services of such devious and ***** assessors to find every way to ***** you out of your settlement so that her company gets paid of the money she Dave Alex Forbes . She also requested the item Be removed from my house for inspection which was never part of the contract and never returned. The administration process for Alex Forbes is appalling as they promised to send an evaluator to my house during inception a year ago which they forgot resulting in a poor administrative issue and I had to pay the penalty for some idiot who did not do their job as they was quick to remind me that my claim will be subject to the rule of Average. DO NOT take any household cover from Alexander Forbes, they love to take your premiums but getting a claim payout is like squeezing water out of a rock. Bunch of *******