Alexander Forbes Customer Service sucks, stay away!

I've contacted Alexander Forbes through their website, telephonically (leaving a message because the person I've been put through wasn't at their desk), through direct e-mail to their complaints department after my Life Insurance query has gone unnoticed (although their CRM system responded with a ticket number) AND Twitter. Now here.

I've since contacted their direct competitor several times, each time they take a MAX of 24 hours to respond to me.

This company is void of any customer service. They don't and simply WON'T contact you when you need it or have a complaint.

For a company, this is insanely INSANELY detrimental.

CAUTION. STAY AWAY FROM ALEXANDER FORBES. THEY SIMPLY DO NOT WANT TO KEEP YOUR BUSINESS. SO DON'T EVEN GIVE IT TO THEM TO BEGIN WITH.