Alexander forbes Claims Department Disfunctional

<p>I was rear ended on the 16th of October 2016 by a client of Alexander Forbes and to date I do not know the status of my claim and my vehicle is at the panel beaters unrepaired (03 - February - 2017). After weeks of back and forth emails and phonecalls that were transfered pillar to post ( which nothing was ever achieved ) and eventually I end up with Tevin. Initially he responded in a relatively prompt manner, once all my documents had been submitted, I have not heard from him since.I have called over 50 times and have emailed Tevin, his manager Hantie van zyl, as Wanda Ferreira, James Ramoshaba,Rivaldo Mokgadi in the third party claims department, to which no one is replying. Ithe is now February and thanks to Alexander forbes it has been almost four months I haven't had my vehicle, which I rely on for work and studying. I feel absolutely disregarded and that they have no compassion or want to help anyone. Having read a prior compliant on hellopeter about the same people and the same issue, my anger and frustrating has now grown to include concern that an esteemed company such as yours is not more vigilant when dealing with claims from am employee who currently has more than one public published complaint about him and the related incident - https://www.hellopeter.com/alexander-forbes-insurance/reviews/only-way-to-get-a-response-is-to-complain-on-social-media- ********** and https://hellopeter.com/alexander-forbes-insurance/reviews/waiting-after-more-than-2-months-for-a-pay-out- ********** . </p> <p> </p> <p>I am pleading for resolvement. </p> <p> </p>