ALERT !! ALERT!! TO ALL BLACK OWNED BUSINESSES & SME'S NOT TO DEAL WITH MOMENTUN INSURE

SG Appliances are laying a formal complaint against Momentum Insure for the Pathetic Service rendered to SG Appliances regarding a claim for a break-in that took place at our premises. From the start of the process of doing our claim we were asked for supporting documents back and forth on e-mail ,we have sent threw all they asked for, more that 4 times & was still asked to resend again as the agent keep on saying that he did not receive it (delaying tactics). Then our broker who is "supposedly" supposed to represent us as his customer was also playing us from pillar to post on an ETA as to when this would be concluded as all information had been given to the MOMENTUM Agent, then get a visit from an Investigator from Momentum a whole month after the incident took place which is totally pathetic & unprofessional regarding the turnaround time for him to come out. He also requested all supporting documents, which was given to him & asked why he didn't ask his colleagues to forward to him as they are working with the same claim for over a month. We then are left in the dark for 2 weeks until the CEO of SG Appliances contacts them for an update on the claim as it was Unprofessionally too long. Up to date Momentum & Staff regarding this claim are still giving us the run around without any conclusion on the claim ,which is affecting our day to day running of the business. I PLEAD!! TO ALL BLACK OWNED BUSINESSES NOT TO DEAL WITH MOMENTUM INSURE and to take heed to SG Appliances experience with them thus far and who knows how many other companies they have done this too (JUST NOT TO PAY)!!!!!!!!