AP
Abdul P

1 reviews | Active since Jan 2017

08 Dec 2025, 10:40

Airrion Raymond was trully professional and courteous

Airrion Raymond was trully professional and courteous. He assisted with my query around the premium renewal and increase... Though the timing was a bit off as we had a death in the family😭.. He gave me some time and followed up timeously until I was able to take his call. On the first call I exppained the situation and my sister by that time had not yet passed on. He understood and took control of the situation advising to spend the time with the tamily and that he will call back the next day. If I do not answer he will know I am busy and keep trying. He went the extra mile in getting hold of me today Monday the 8th Dec 2025. After my sister passed on late Wednesday evening 3rd Dec and as Islamic rights or custom, we buried her the next day on Thursday the 4th Dec😭😭😭. Whilst this is amn extremely difficult, sad and tough time for us as a family, Airriin displayed empathy, respect and kindness. Thanks for the amazing service Airrion Raymond!!!

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Replies (1)
Momentum Insure
Momentum Insure's reply08 Dec 2025, 10:55
Official
Good morning Abdul.
Thank you for taking the time to acknowledge the service you received from Airron. I am very sorry to hear about the loss of your sister, and I extend my sincere condolences to you and your family. 
Thank you for being on this journey with us. 
Warm regards
Brenda