RD
Reshika Dhani-Jacobs

1 reviews | Active since Mar 2014

06 Jan 2016, 09:48

Agents ***********

I am waiting on a claim since November. My call yesterday declared that my iniatials are incorrect. I got married and sent all my documents ID copy and bank statement which has all current name and surname. I now have to wait another 14 days because I have to send my marriage certificate. What a disaster. Can the call centre agents not read

0
Replies (1)
Momentum Insure
Momentum Insure's reply06 Jan 2016, 10:18
Official
Hello reshikad,

Alexander Forbes acknowledges receipt of your complaint.

Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.

Regards
ALEXANDER FORBES