TB
Tracy B
1 reviews | Active since Oct 2024
22 Oct 2024, 15:07
After discovering that I had double vehicle cover for one vehicle, I emailed Momentum
After discovering that I had double vehicle cover for one vehicle, I emailed Momentum. Within minutes I was so fortunate to receive a call from Nyakallo Vilane. She managed to sort my problem out within an hour. I was blown away. She was super friendly, patient, and efficient. World class service. Thank you, Nyakallo. She transferred me to James Sekgobela. He was also super friendly and immediately cancelled the double policy. He informed me about the refund as well. Thank you very much for assisting me and just making my year. You guys are just amazing and absolute assets to Momentum. Well done, Momentum! Kind regards. Tracy 🌹
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Replies (1)Momentum Insure's replyOfficial
22 Oct 2024, 16:26Good afternoon Tracy.
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Kind regards
Qhakazile
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Kind regards
Qhakazile
Momentum Insure's reply22 Oct 2024, 16:26
Official
Good afternoon Tracy.
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Kind regards
Qhakazile
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Kind regards
Qhakazile
