SM
Stephen M

1 reviews | Active since Jul 2013

24 Feb 2015, 09:04

Account still not closed

Typical of Alexander Forbes, you report a problem and then they call you telling you they are investigating. But that's the last time you will ever hear from them!<br> My policy is still not closed with ITC and Experian almost 2 months later. And this is the most simplest query to solve in the world. But when you are *********** you are just ***********. Sad!

0
Replies (1)
Momentum Insure
Momentum Insure's reply25 Feb 2015, 20:22
Official
Hello StephenMa,

Alexander Forbes Insurance acknowledges receipt of your complaint.

Your complaint has been escalated to the senior manager, who will be contacting you shortly to assist you.

Regards
ALEXANDER FORBES INSURANCE