LS
Lee S

1 reviews | Active since Jun 2010

02 Nov 2016, 10:48

Account debited without authorization

<p>Got an sms from these people about short term insurance. Quick to call me and insisted on all my details including banking details. i did NOT accept the quote and told them i was not going to take the insurance as it was more expensive than my current insurer. They have still debited my account with what looks like a double premium. I view this as theft. i did NOT give you the right to take this money as there has been NO verbal or written acceptance of any policy. </p>

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Replies (1)
Momentum Insure
Momentum Insure's reply02 Nov 2016, 14:11
Official

Dear Lee

Alexander Forbes Insurance acknowledges receipt of your complaint.

Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.

Regards
ALEXANDER FORBES INSURANCE