BS
Bhekinkosi S

1 reviews | Active since Dec 2015

14 Oct 2017, 08:41

Abused from a 3 year claim free relationship with Monentum Car Insurance

I have been with Momentum Car insurance since October 2014. This year, around October I was told by my underwriters that I was going to be moved to King Price. This was without my consultation or even a notification from Momentum. I have never claimed nor missed paying my premiums, which makes it kind of sickening that i would be treated like this. My suspicion is that Momentum is getting rid of all of us who have paid and not claimed in 3 years out of fear that their naughty clients who claim too much are eating into their reserves. So why not get rid of the guys that have already paid a whooping R1,680.00 (Total: R60,480.00) over theee years and terminate our relationship with them before they too become a problem. May sound like a suspicion to me but I firmly believe it's close enough to the truth. I will not be shocked if Chapter 9 institutions like the Public Protector were notified of this development that we would uncover some dark secrets. I have never been more disappointed in my life. One wanted to build and earn trust with my insurance, and also to enjoy a long and uninterrupted relationship and this happens. I have now started a new relationship with 1st For Women and hope that I will not suffer from the same abuse that I suffered from Momentum Car Insurance.

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Replies (1)
Momentum Insure
Momentum Insure's reply16 Oct 2017, 09:27
Official

Thank you for bringing your concerns to our attention.

We have referred your concerns raised to the manager in the client care and retentions department who will contact you shortly to discuss this matter.

Kind Regards

Qhakazile