DJ
Deon J
1 reviews | Active since Mar 2019
17 Jan 2022, 14:19
Absolutley no customer service.
Waiting for Momentum to respond on the query that we have on a claim that was lodged in December. Mailed them on 13 January 2022 no response. Phoned them on 17 January around 10h00 still waiting for someone to call us its now 14h20 still no response
Helpful (0)
Replies (2)0
Replies (2)
Momentum Insure's replyOfficial
17 Jan 2022, 14:30Good afternoon Deon.
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as a client and we apologize for the frustration caused. We have escalated this matter to the relevant team who will be in contact with you to address your concerns.
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as a client and we apologize for the frustration caused. We have escalated this matter to the relevant team who will be in contact with you to address your concerns.
Kind regards
Brenda
Momentum Insure's reply17 Jan 2022, 14:30
Official
Good afternoon Deon.
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as a client and we apologize for the frustration caused. We have escalated this matter to the relevant team who will be in contact with you to address your concerns.
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as a client and we apologize for the frustration caused. We have escalated this matter to the relevant team who will be in contact with you to address your concerns.
Kind regards
Brenda
DJ
Deon J's updateReviewer Update
17 Jan 2022, 15:43I assume this is an auto response.
DJ
Deon J's update17 Jan 2022, 15:43
Reviewer Update
I assume this is an auto response.