TO
Tiffany O

1 reviews | Active since Jul 2017

12 Jul 2017, 15:13

Absolutely phenomenal service - 5 stars are not enough

<p>I made the time to come on to HelloPeter today purely because I have NEVER experience better service than what I did with Marvin Matroos.</p> <p> </p> <p>I called in after phoning about 10 other insurance companies and working in the insurance industry I understand that underwriting is a pain, but going through it with Marvin was an absolute pleasure. there were jokes and a real human aspect that any person would appreciate. I was made to feel like an individual and not just a number with a possibility of him getting a sale for the day.</p> <p>If all people could learn how to treat clients from Marvin we would live in a perfect world, Momentum, you need to hang on to this amazing person and treasure what he does for your business. You have gained a client for life because of him and his willingness to help and go the extra mile and more.</p> <p> </p> <p>Marvin a special note to you to say keep up the great work you are doing and just because you don’t realise it, know that you make a powerful impact in the lives of the people you speak you. What an honour it was speaking to and dealing with you. You are appreciated.</p> <p> </p>

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Replies (1)
Momentum Insure
Momentum Insure's reply12 Jul 2017, 16:35
Official
Wow! Thank you for taking the time to compliment the absolutely excellent service you received from Marvin. We are pleased that the experience you had with Marvin telephonically was perfect :-) I will make sure that he receives well deserved recognition. Kind Regards Qhakazile Customer Relations Team