SK
Sonja K

1 reviews | Active since Aug 2012

03 Feb 2016, 10:28

Absolutely Excellent Service

I am double amazed and will with confidence contact this lady every time as long as she remains in Momentum's service. She is just always pleasant and so helpful; nothing is too much effort! If she does not enjoy her work; no one will ever know as she comes across as if every moment she spends doing her work is an absolute enjoyment. I think this is what most of us look for in service excellence from suppliers. At the end of the day; not just a positive attitude and a friendly gesture but efficiency!!! Now I actually look forward to contacting Momentum when I have a query or need help with my short term policy.<br> Keep the good work going Ellen; I really hope your superiors know what a valuable gem you are.<br>

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Replies (1)
Momentum Insure
Momentum Insure's reply03 Feb 2016, 11:07
Official
Hello psbpsb,

What a wonderful compliment for Ellen!

Thank you for sharing your experiences with us!

We are pleased at Ellen's patience, efficiency and great attitude in her approach to her interaction with you.

I will make sure that she receives well deserved recognition :-)

Kind Regards
Qhakazile
Customer Relations Team