lS
lauren S

1 reviews | Active since Jul 2017

04 Jun 2026, 13:57

Absolutely disgusted

Absolutely disgusted by the service providers momentum has chosen to fix our place after storm damage. When the guy was days late to do an assessment momentum should have recommended another service provider. Again, on the day the guy should have come to paint, he was not only late but didn't show up at all. We eventually cancelled because we couldn't wait any longer and this is after I already paid excess.

This is just disgusting, I don't trust the company to do a thing on my house anymore. and I want my excess back

0
Replies (2)
Momentum Insure
Momentum Insure's reply04 Jun 2026, 14:10
Official
Hello Lauren
 
Thank you for sharing your concerns with us. We’re sorry to hear about your experience and appreciate the chance to make it right. Please allow us time to investigate and provide you with feedback. 
 
Keep safe 
Siphilile
 
Keeping you safe on your journey to success. 
lS
lauren S's update04 Jun 2026, 14:18
Reviewer Update
Amazing how you guys reply quicker to complaints on Hello Peter than you do to emails from your clients...