Absolutely disgusted

<p>I have reached a point where I can not tollerate this insurance company anymore.</p> <p>When I had my claim in Jan , which wasn't my fault , I had endless trouble with my claim. But it was fixed after a while. Then a last month I noticed that my premium had gone up by R800 without being informed , without being consulted. If I had known I would have left. But that doesnt end there. I have called 5 times now and was promised to be called back in 15 minutes every time, its a matter of urgency they said. Spoke to princess and even my consultant. He said he would get back to me in 15 minutes ... this is over a week ago......... I am so fedup of alexander forbes .... time for a change </p>