1 reviews | Active since Jun 2011

05 Jul 2017, 16:41

Above and Beyond

<p>I have phoned Momentum on four different occations to get an update on my personal all risk claim and have spoken to four different advisors. Even though she works in the Commercial department, Odette Viljoen was the only advisor whom went above and beyond to get to the bottom of the hold-up. She was friendly, courteous and professional. Good job Odette and thank you for not passing the buck!</p>

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Replies (1)
Momentum Insure
Momentum Insure's reply06 Jul 2017, 09:06
Official

What a wonderful compliment for both Odette and Charlene.

Thank you for sharing your experiences with us!

We are pleased at Odette's accountability and friendly attitude in her approach to her interaction with you.

I will make sure that she receives well deserved recognition :-)

Kind Regards
Qhakazile
Customer Relations Team