52 % of Moment claims is not been paid out according the bussiness news 2020

After google momentum with issues to pay out claims it shows that 52% of momentum claims is not paid out. It seems there is an issue with momentum to pay out claims. Policy was received on the 30 July confirmation that the cover is from the 25th of June and showing the claim that was added. After discussion with the assessor, saying the document is incorrectly email to me, and it is not legal document and there will be a discussion to the commission, with letter saying I was not covered.

How can assessor argue that and reject the claim saying there is no cover on payment. How can a claim be rejected if a legal document was received showing the claim number and confirmation of the cover was there from the 25 June to the 25 July. According to the assessor because the incident happened on the 24th there is no cover, the deduction is on the 25t July.

The vehicle spare key is part of the burglary saying that there will be no replacement, making the risk more than 99% increasing the risk for the vehicle to ****** and putting my life at risk.