1 reviews | Active since Aug 2010
3rd Party Claims and Claims Process Sucks! - Continued (Still sucking)
<p>So this is my original post - https://hellopeter.com/alexander-forbes-insurance/reviews/3rd-party-claims-and-claims-process-sucks- ********** </p> <p> </p> <p>I have updated and commented and no feedback - so I decided to add another review.</p> <p> </p> <p>Since last week I have sent 4 emails to various people - including the customer services department, with no feedback or response whatsoever. This morning I once again called legal and spoke to the team leader who promised me that the claim would be settled today - however, after having sent her an email for her to confirm it in writing, there is once AGAIN - NO RESPONSE. Just pay me the money you owe me and then I never want to hear from Alexander Forbes Insurance again.</p>
Dear Se****
Alexander Forbes Insurance acknowledges receipt of your complaint.
Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.
Regards
ALEXANDER FORBES INSURANCE
Dear Se****
Alexander Forbes Insurance acknowledges receipt of your complaint.
Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.
Regards
ALEXANDER FORBES INSURANCE
I won't hold my breath
I won't hold my breath
