3rd Party Claims and Claims Process Sucks!

<p>An Aforbes client damaged my car and 2 of her colleagues' cars at the same time. This happened early March. I clalled the legal department on the 25-05-2016, legal department to follow up and spoke to Tevan, who said that they had only recieved the file that week. The assessor was only appointed a week after that. A week after the assesment was completed, I spoke to his superior (Hantie) who assured me that we could expect a settlement offer within a few days. After speaking to her 3 times since then and still waiting for a settlement offer - they have now turned around and said that their client has no knowledge of damaging 3 vehicles and they need the police report. One of the other claimants has informed them that the police report has been archived and that there is now a cost to retrieve it - and since then silence.</p> <p> </p> <p>Below is the claim number as well as the contact details of the people I have been in contact with to fine out what the heck is going on.</p> <p> </p> <p>Claim Number : 568516</p> <p>Tevan ********** ********** </p> <p>Hantie ********** ********** </p> <p> </p>