3 months since I logged claim... still unresolved

<p>I logged a claim for a leaking pipe in my bathroom wall in May this year (2017). The leak was fixed but my bathroom had to be re-tiled as they couldn't find a matching tile. It is now August and this is still in progress. Everything takes forever, and the fact that I am sent from pillar to post when I have a query is even more frustrating. I call Aabiedah at AF and then I need to speak to Atlantic Loss Adjusters, who then gets Precision Leak Detection (The worst company to deal with)... bla bla bla. The guys broke my shower mixer whilst busy with the tiling, and a week later, after being given the run around and empty promises, we are still sitting with an unfinished bathroom and a leaking tap. I'm not sure who is going to reimburse us for our water bill. The plumber promised to come yesterday, then today, however, nobody has shown up not contacted us. This is the worst service I have ever experienced! </p>