3 diff people, 3 diff reasons for claim rejection

In short, I fitted aftermarket wheels and tyres on my vehicle a week earlier. My standard wheels and tyres were ****** out of my property.<br> The claim was rejected , but what irritates me is that I was given 3 different reasons by 3 diffrent people.<br> They admit that my policy wording does not specify that the wheels and tyres have to be on the car. <br> I am also waiting from the 11th of June for the telephone transcripts so I can submit my case to the ombudsman.<br> Its a trivial amount but I will not leave this, because of the way I was treated as a client.