KR
Kelly R

1 reviews | Active since Jun 2023

02 Sept 2025, 16:37

1 million stars

I have been a Momentum Insure policyholder for 8 years and honestly, their service just gets better and better. My cognitively challenged neighbor cut down some massive tree branches and took out my entire electric fence, the assessors were here within 3 hours. My neighbor subsequently decided that she wasn't finished reducing the neighborhood to rubble and cut down another massive tree, causing irreparable damage to what remained of my electric fence. Momentum Insure arranged a re-assessment on the same day and not only authorized replacement of the damaged fence, but arranged to have private security outside my house for the night in case the dangling wires proved to be too tempting for an aspiring Skabenga. Tshegofatso Matekane, thank you - you are a credit to Momentum and a credit to the service industry. Thank you and Momentum Insure for just being so efficient and also for being supportive of a frazzled, terrified woman living in Johannesburg with no electric fence. 1 million stars guys!!!

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Replies (1)
Momentum Insure
Momentum Insure's reply02 Sept 2025, 17:31
Official
Good afternoon Kelly.
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
We are glad to hear that your service experience from Tshego was professional and efficient.
Keep flying the Momentum flag high! 
Regards
Brenda