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richard G

1 reviews | Active since Aug 2013

06 Mar 2018, 15:31

WORTHLESS / ******* MOMENTUM INTERNATIONAL HEALTH INSURANCE

Momentum Health - International Health Insurance - WORTHLESS Ever thought you would be covered for any medical emergency when you travel, with International Health Insurance? Not with MOMENTUM INTERNATIONAL HEALTH INSURANCE - EVEN AFTER AUTHORISATION WAS GRANTED..... My wife recently went to ABU DHABI and needed EMERGENCY medical treatment. We phoned the international health insurance number and was given authorisation to go to the local hospital. Of course you have to pay the hospital immediately, and then claim the refund when you get back to South Africa......or so they say. GOOD LUCK trying to get a refund from MOMENTUM. After 6 months of CONSTANT follow up, MOMENTUM are still refusing to pay the refund. My advise is to AVOID MOMENTUM INTERNATIONAL HEALTH INSURANCE and hope your local claims are not treated the same way. BAD FORM MOMENTUM HEALTH - DON'T SAY YOU WILL COVER SOMEONE WHEN YOU WON'T

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Replies (3)
Momentum Health
Momentum Health's reply07 Mar 2018, 13:30
Official

Good day Richard

Thank you for bringing this enquiry to our attention. I will contact you shortly to discuss your enquiry.

Kind regards

Jody Saunders

Momentum Health
Momentum Health's reply07 Mar 2018, 14:03
Official

Good day Richard

I have attempted to call you on the details provided to no avail. Please verify a time i can call you back.

Kind regards

Jody Saunders

Momentum Health
Momentum Health's reply08 Mar 2018, 07:51
Official

Good day Richard

I have attempted to contact you regarding your enquiry. The international claim has been resolved, the details of which will reflect on your forthcoming statements.

Kind regards

Jody Saunders