1 reviews | Active since Feb 2019
Worst service ever received
I am currently 35 weeks pregnant,i am using a gynie from the gynie list given to my by momentum health. I have called momentum and asked authorisation was told that they will only cover 70% of the bill!! First of all the list you provided me is very limited as there are now only 2 gynies of the list that practices at a network hospital which is Dr EM Magopa and Dr GH Janse Van rensberg both doctors are booked fully and was unable to see. Doctor. And Dr swartz and albertein no longer delivers babies and are retired so that means from a list a 7 gynies only 2 of them operate from a network hospital! I had also had a bad experience with doctor Jansen van rensberg with a previous miscarriage so imagine my frustration with the options on that list. That is not even the problem, my problem is that you are holding me liable when the only 2 gynies available within the network is unable to see me yet I was forced to choose a gynie from the list of hospitals you have given and you telling me I have to pay 70% of the bill!! Then why even give me a list of gynies if it's not covered!! I have also contacted both gynies again and was told I am too far that they cannot see me as they fully booked and my due date is too close being 8 June and they both only have availability only after that date by then my baby will be born!! Same thing happened when I phoned them in the beginning they were booked!! What am I left to do stressing over this being 35 weeks pregnant! Momentum you need either cover my bill at 100% or you need to get me a hospital ital and gynie that is willing to see me and deliver my baby with me being due in a month at 100% rate!! I am now done doing the run around!! Please email me feedback so that I can have this in writing to take it further! pathetic service that you provide!!
