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andre.louna andre.louna
1 reviews | Active since Jul 2009
17 Mar 2021, 08:24
worst service ever
Worst service ever Jody Saunders promised refund on a claim outstanding since November 2020 that the payment will be done on the 12th he does not even reply to my email’s or no feedback this is truly the worst medical aid I ever been on .There is no client service send you from pillar to post . My fellow South African rather shop around for medical aids don’t take Momentum .
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Momentum Health's replyOfficial
17 Mar 2021, 08:30Dear Andre,
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologize for that. The matter has been escalated to the relevant department at Momentum Health for investigation and they will be in contact with you shortly to assist further.
Regards,
Nicolette.
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologize for that. The matter has been escalated to the relevant department at Momentum Health for investigation and they will be in contact with you shortly to assist further.
Regards,
Nicolette.
Momentum Health's reply17 Mar 2021, 08:30
Official
Dear Andre,
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologize for that. The matter has been escalated to the relevant department at Momentum Health for investigation and they will be in contact with you shortly to assist further.
Regards,
Nicolette.
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologize for that. The matter has been escalated to the relevant department at Momentum Health for investigation and they will be in contact with you shortly to assist further.
Regards,
Nicolette.