UL
Unica L

1 reviews | Active since Jul 2012

02 Jan 2020, 18:25

Worst Service Ever!!!!

I have had the worst service from momentum!!! for a year I've had a query about my health saver that I have been trying to resolve that i have been trying to get clarity on and to date no one has assisted me!!! Once again today i went to see my doctor and they didn't pay a cent not one cent for my consultation even though my balance on app for my health saver is R1400???? This is pathetic service!! I am paying for medical aid every month yet i am covering most of my medical expenses myself!!!! I am insisting on a meeting with the head of your department Saturday at 9 am I will be at your offices.

0
Replies (2)
Momentum Health
Momentum Health's reply03 Jan 2020, 07:53
Official
 
Dear Unica 
 
We will contact you shortly to assist. 
 
Kind regards 
 
Roger Naidoo 
 
UL
Unica L's update03 Jan 2020, 09:36
Reviewer Update
Thank you Rodger for your brilliant and friendly service you are a super star. Rodger has assisted me and sorted out all my issues and answered all my questions within a couple of minutes. Thank you so much Rodger for all your help I really appreciate it. Thank you once again for the great service and restoring my faith in Momentum