1 reviews | Active since Aug 2013
Worst service EVER!!!
<p>We as medical aid clients did our best to go for a health assessment and every day trying to do 13 000 steps to earn health returns in our saving. Last week I phoned as Momentum did not swith the health returns to my savings. They then told me that we did not went for a health assessment. I told the guy we did and he blamed Dischem for everything. I called Dischem and within 20min they sorted eveything out and send me the proof that they submitted it already in MARCH. I phoned Momentum back and they assured me that on Friday it will be in my savings. Friday I phoned again as it was not there. Then they told me I did not go for a health assessment. I then gave them the reference number of the email that I send with the proof and they said it will right on Monday. Monday came and my health returns was gone. Till today NO money was transferred to my savings. I came to the conclusion that Momentum does not care for it clients. </p>
As per our discussion your query is being investigated and feedback will be provided.
Kind Regards
Debbie van der Haar
As per our discussion your query is being investigated and feedback will be provided.
Kind Regards
Debbie van der Haar
