WORST SERVICE EVER

<p>I HAVE A COMPLAINT REGARDING MY HEALTH SAVER NOT BEING CANCELLED AS PER REQUEST.</p> <p>I SPOKE TO MY BROKER AND THEY ADVISED ME THAT I NEED TO CANCEL MY HEALTH SAVER AS MOMENTUM WILL DO IT IMMEDIATELY AS IT IS A ADDITIONAL PRODUCT AND CAN BE CANCELLED ANYTIME.</p> <p>I CALLED MOMENTUM AND SPOKE TO ASHVIR AND HE ADVISED ME THAT HE WILL SEND THE CANCELLATION REQUEST AND SOMEBODY FROM THE CANCELLATIONS DEPARTMENT WILL GET BACK TO ME THE SAME DAY BUT NOBODY CALLED.</p> <p>I CALLED IN THE NEXT DAY AND SPOKE TO ANOTHER CONSULTANT AND HE ADVISED ME THAT THE HEALTH SAVER CANNOT BE CANCELLED IMMEDIATELY IT NEEDS A 30 DAY NOTICE AND I ASKED HIM WHY ASHVIR DIDN'T ADVISE ME ACCORDINGLY BUT HE WILL SPEAK TO THE OTHER DEPARTMENT WHO DEALS WITH THIS TO SEE IF THEY WILL CANCEL IT AND THAT ASHVIR WILL CALL ME BACK TO CONFIRM CANCELLATION BUT STILL TO DATE NOBODY HAS CALLED ME AND MY PREMIUM FOR MY HEALTH SAVER HAS BEEN DEBITED FROM MY ACCOUNT.</p> <p>SO HERE I AM WONDERING WHY DID I WASTE THIS TIME TO CALL THIS SO CALLED "REPUTABLE" COMPANY TO PUT IN A SIMPLE REQUEST JUST TO CANCEL MY PRODUCT AND HOPING THAT THEIR FULLY TRAINED AND EQUIPPED EMPLOYEES WILL DO WHAT THEY ARE PAID TO DO, CAUSE ITS TIME, EFFORT AND MONEY THAT IS WASTED TO ASK FOR PROPER SERVICE.</p> <p> </p> <p>I AM REALLY DISAPPOINTED, I DONT EVEN WANT TO THINK WHAT WOULD HAVE HAPPENED IF I HAD A MAJOR CLAIM IF A MINOR REQUEST COULD NOT BE COMPLETED. I AM GLAD NOT TO BE PART OF THE MEDICAL AID PLAN ANY LONGER, I THOUGHT I MADE A MISTAKE TO CANCEL IT BUT I SEE NOW THAT IT WAS A GOOD CHOICE.</p>