WORST SERVICE AND ATTITUDE IN TIME OF CRISIS!!!!!!

I FEEL ILL AND HAD TO BE HOSPITALIZED,MY MEDICAL AID REFUSED ME AUTHORIZATION WHILE SUFFERING IN PAIN AT THE HOSPITALS RECEPTION,FURTHER TO THIS THIS RUDE CONSULTANT OF MOMENTUM SHAKSHA SINGH THREATENS ME BY TELLING ME IF SHE FINDS OUT THAT I WAS LYING ABOUT PRE EXISTING CONDITIONS I HAVE THAT I DID NOT DISCLOSE SHE WILL PULL BACK MY AUTHORIZATION,CAN YOU EVER BE SO RUTHLESS IN A TIME OF PAIN AND AGONY,AND FURTHER TO THIS WHEN I INITIALLY TOOK OUT MY MEDICAL MOMENTUM HEALTH REP DID NOT DISCLOSE THAT I WOULD UNDER GO ALL THIS WHEN I SIGNED UP,WHICH WAS THEY LEGAL RIGHT TO DO AND NOT JUST WAIT FOR ME TO READ THE FINE PRINT,MOMENTUM SHOULD TRAIN THEIR STAFF ON HOW TO BE COURTEOUS AND HELPING TOWARDS THEIR MEMBERS AND NOT TREAT THEM LIKE ********* BEING INVESTIGATED,AND THE WHOLE IDEA OF HAVING A MEDICAL AID IN THE FIRST PLACE IS TO TAKE CARE OF MEDICAL EXPENSES,AND NOT FOR A CONSULTANT FROM MOMENTUM TO BE RUDE TO YOU WHEN YOU ARE ILL.THIS LADY IS HANDLING MY AUTHORIZATION AND IF MY CLAIM IS REJECTED I WILL TAKE THIS AS BEING VICTIMIZED BY A CONSULTANT OF MOMENTUM AS SHE HAD A NASTY TELEPHONIC CONVERSATION WITH MY HUSBAND AND WAS VERY RUDE TO THE BOTH OF US.