Worst medical aid I dealt with

It is really difficult dealing with momentum health. there benefits are there but when you need to use it it is really difficult, for example I went to clicks to purchase medication using the scan to pay(which was not working) and I seemed the fool when the transaction was declined. I called the call centre(which I spent over half an hour on), was put through to 3 people and was then told that the scan to pay was offline. Members don't get any notification about this and only find out at the till. when requested a timeline on the fix, I was told to call back. to register chronic is another nightmare. your customer service is very bad.