KS
Kim-Lee Sonnekus
1 reviews | Active since Jan 2013
29 Jan 2016, 15:08
WORST MEDICAL AID!
I have been with Momentum since April last year... Needless to say, I have just cancelled all policies and am moving back to Discovery. MOMENTUM IS THE MOST PATHETIC MEDICAL AID I HAVE EVER COME ACROSS! I spend R2 600 with them every month and when do they actually pay for my medical expenses?? NEVER! I have complained and complained and complained and yet nobody gives a TOOT. Then when I cancel, I am SUCH a valued client and \Oh, please don't cancel. We are going to investigate all of your grievances and get back to you.\" I have heard that from a Momentum Call Centre agent at least a million timeS and yet NO FEEDBACK HAS EVER BEEN GIVEN ME!! EVER!!! PATHETIC!! GOOD RIDDANCE!!"
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Replies (1)Momentum Health's replyOfficial
29 Jan 2016, 15:28Hello Kim-Lee Sonnekus,
One of our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind Regards
Debbie van der Haar
One of our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind Regards
Debbie van der Haar
Momentum Health's reply29 Jan 2016, 15:28
Official
Hello Kim-Lee Sonnekus,
One of our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind Regards
Debbie van der Haar
One of our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind Regards
Debbie van der Haar
