WORST EXPERIENCE EVER

I am absolutely Shocked with the service I've received from Momentum!!!!

I cannot believe I've been with them for 4+ years!! I've been paying an arm & a leg to keep my membership open, never missed a payment. Never been hospitalized.

I have sent numerous amounts of emails wanting to downgrade from the custom to the Ingwe option due to the fact that I've had a significant change in living expenses. However because I earn more than R14000 a month I would most likely not be able to qualify to pay R455 on the Ingwe option it will most likely be way more than what I'm currently paying on the custom option.

I have also asked numerous amounts of questions via email with ZERO ANSWERS RECIEVED. like should I cancel, will I be refunded my health saver savings? Or how much will it cost should I qualify to move over to Ingwe hopefully not more than what I'm currently paying?????

I literally set all my questions aside & decided that with a medical aid provider such as Momentum who needs one??? I want out!! I want to CANCEL MY MEMBERSHIP! AND it's not because of affordablity but a LACK OF CUSTOMER SERVICE