LM
Lusanele M

1 reviews | Active since May 2017

11 May 2017, 10:44

Worst experience

<p>I am on the momentum H4M plan which has a hospital cash back benefit. My son was admitted to hospital for 4 days. When he was discharged i app**** for the cash back benefit and was advised that i was going to be credited within 3 to 4 working days. But istil haven't received anything. Im very disappointed with their service as the funds are needed. I didnt go to work for those days when my son was hospitalized and was not paid for them. My ID no. ********** 428083</p>

0
Replies (5)
Momentum Health
Momentum Health's reply11 May 2017, 11:16
Official

Good day Lusanele

As discussed, we will investigate and provide feedback sortly.

Kind regards

Jody Saunders

Momentum Health
Momentum Health's reply11 May 2017, 11:17
Official

Good day Lusanele

As discussed, we will investigate and provide feedback shortly.

Kind regards

Jody Saunders

Momentum Health
Momentum Health's reply11 May 2017, 13:50
Official

Good day Lusanele

As discussed the payment related to your hospital cash back has been processed . i trust all is in order.

Kind regards

Jody Saunders

LM
Lusanele M's update15 May 2017, 07:12
Reviewer Update

I was advised that the transfer would be made on the 11th and it would take 48hrs for the funds to reflect in my account since im using a different bank.3 days have now passed n im on day 4 but ive still havent received anything.

Momentum Health
Momentum Health's reply17 May 2017, 13:22
Official

Good day Lusanele

please note a payment was made to you on the 15 May 2017, I trust all is in order.

Kind regards

Jody Saunders