Worst customer experience!

Their gap cover and medical aid is not linked. They are willing to take your money and openly admit that you would not be able to claim the gap cover after you paid for it, because you no longer have Momentum medical aid. Considering that Momentum medical aid is a pre-requisite for gap cover and I followed the full process to cancel the medical aid, how the gap cover is also not cancelled is a mystery. I also attempted to cancel my gap cover on multiple occasions with no luck