GB
Graham B

1 reviews | Active since Oct 2013

12 Jul 2015, 15:56

Why bother having a Contact Centre ?

I have recently joined Momentum Health and after about 3 months finally received my Welcome Pack!! I was told that this would explain IN DETAIL all my queries about my policy. It doesn't at all!! Consequently I have sent two emails to the contact centre - both of which have had the read request returned to me but no replies to either email!! What is the point of your existence?<br> <br> Could someone phone me to answer my queries!<br> <br> Graham Ball

0
Replies (1)
Momentum Health
Momentum Health's reply13 Jul 2015, 11:23
Official
Hello GBfromGB,


As per our discussion a consultant will be addressing your queries via correspondence as requested.

Kind Regards
Debbie van der Haar