1 reviews | Active since Aug 2016

16 Aug 2016, 10:59

What a shocking Experience

<p>I have tried for 3 months to receive health returns for Active Dayz. I am a Momentum Medical Aid & Myriad Customer and have recently started Multiply. I have paid for the Premier package and expect to see my returns. Logging onto Momentum I see the rewards in days yet cannot find where I will see the rewards. I attempted trying to find this out in in June by e-mailing customer service & providing my ID number. One would think that this would reflect all my products. But the return reponse is that without the Multiply number they cannot help. I think too lazy to look up !!! then after providing the Multiply number the response was that I did not have medical aid & did not qualify !!! So I provide those details. Oh but you dont go to the gym !!! Such usless tired staff that are not trained to read their own products !!! My selected choice is to burn 300 calories a day to have a reward. Well I am still waiting to see where my rewards are. I have downloaded the App but health returns are NIL. I would like to see a statement of Health returns or is this all just another way of making money ? Momentum seriously needs to up their game to come close to Discovery & Vitality.</p>

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Replies (2)
Momentum Health
Momentum Health's reply16 Aug 2016, 13:09
Official

Dear :Linda

A consultant will contact you shortly to assist in resolving this query.

Kind Regards

Roger Naidoo

Momentum Health
Momentum Health's reply24 Aug 2016, 12:00
Official

Dear Linda

With reference to our emails , I trust this query has been resolved .

Kind Regards

Roger Naidoo