JD
Jean-Pierre Daniels
1 reviews | Active since Apr 2019
27 Jun 2019, 09:09
Very poor service
I'm so disappointed and frustrated with Momentum health. I've submitted the same claim more than 3 times in the last month and also send a few emails reminding them of my claim that needs to be refunded, but there is just no feedback or response from them. My claim are simply just being ignored.
Helpful (0)
Replies (2)0
Replies (2)
Momentum Health's replyOfficial
27 Jun 2019, 14:59Kindly note that the claims in question have already been processed and paid to the supplier.
Kind Regards
Debbie van der Haar
Kind Regards
Debbie van der Haar
Momentum Health's reply27 Jun 2019, 14:59
Official
Kindly note that the claims in question have already been processed and paid to the supplier.
Kind Regards
Debbie van der Haar
Kind Regards
Debbie van der Haar
JD
Jean-Pierre Daniels's updateReviewer Update
27 Jun 2019, 15:28Hi Debbie, this is ridiculous, the latest claim which was submitted doesn't even reflects or show any payment status on my 'all claim summary list', so how can you say all claims have been processed and paid ? (a total of R712, 61 still needs to be refunded) I've submitted the claim the first on the 18/06/2019 via email, then submitted the same claim again through the app on the 20/06/2019 and then again on the 26/06/2019 via email
JD
Jean-Pierre Daniels's update27 Jun 2019, 15:28
Reviewer Update
Hi Debbie, this is ridiculous, the latest claim which was submitted doesn't even reflects or show any payment status on my 'all claim summary list', so how can you say all claims have been processed and paid ? (a total of R712, 61 still needs to be refunded) I've submitted the claim the first on the 18/06/2019 via email, then submitted the same claim again through the app on the 20/06/2019 and then again on the 26/06/2019 via email