LZ
Luke Z

1 reviews | Active since Oct 2020

19 Dec 2023, 16:16

useless call centre

At my wits end with this call centre. Called them on ***and then select option1 for members. They put me through to the staff line who only tell me its the wrong line after hearing my story. They then transfer me and i go through to the provider line who do the same. Fix your damn IVR please?

0
Replies (1)
Momentum Health
Momentum Health's reply20 Dec 2023, 08:35
Official
Dear Luke 

Thank you for bringing this to our attention. We will investigate and call you to assist. 

Regards, 
Nosipho