Useless call centre

1. Phoning the call centre is like trying to get hold of someone at Telkom

2. Promises to get forms sent out- doesn't happen

3. Try arrange changes needed to cover or anything, very difficult. Useless call centre

4. Changes to reduced benefits from Multiply from last year. Well hidden away so members don't realise just how much was lost from last year to this year.

Certainly not the value for money service they used to be.