USELESS ADMINISTRATION

More than 2 years ago Momentum chose to terminate our medical aid! This happened after we contacted them during covid lockdown, asking if we could come to some kind of an arrangement. We are self employed in the construction industry and could not work for more than 3 months, because of the covid restrictions. We therefore had no household income and could not pay the high medical aid fees. We were told that they have no covid relief in place for members. A few months later I was still receiving statements with our medical aid number which was terminated by Momentum Health. I sent an email asking if they would remove us from their data base. It is quite ludicrous because more than 2 YEARS LATER, they are still sending me statements with our medical aid number on it, which was terminated by them. This just proves my theory that medical aids are GREEDY and have no compassion for their members. They all earn good salaries, but clearly do not do their jobs properly. Why have they not updated their data base. Every time they send me a statement it just makes me angry all over again!!!!!!