USELESS!

This is probably the most useless medical aid I have ever dealt with.

First, they deduct twice the amount on your premium for two months in a row - still have not received any form of apology, solution, communication regarding the reimbur*****t.

Secondly, after three months I still have not received my medical aid card as promised on numerous occasions. It normally takes between 4 and 6 weeks. I have received a message today that the card will be delivered, just to be informed it has been delivered at the wrong address with a different client. The couriers confirmed that the address was given to them by Momentum.

Thirdly, the customer service is non-exciting and so rude when you eventually reach them.

HORRIBLE SERVICE DELIVERY!!!