CG
Cindy G

1 reviews | Active since Jan 2014

14 Jan 2017, 19:16

USELESS

<p>Good day</p> <p> </p> <p>Good day.</p> <p> </p> <p>My husband filled in pa0er work last year December 2016 to add me on the medical aid. Momentum sent him the paper work in December but only after the 4 of January they came back to him it is the wrong paper work. My husband gave the instrunction to add me on the medical add on the 1 January and deduct the prenuim for me at the end of December only at fail to deduct the money he phoned and asked. Why the amount was not deducted and why when he phoned momentum they said I will be on the medical aid,after a struggle they sent him the paper work but has to wait 3 weeks for an answer. I will only je added on the medical aid when Momentum makes up their mind. My husband needed to sent in my paper work 3 times. So my question is? Is someone going to help us actually phone or come back to as, as this is the 10 time he has been phoning from the end of December.</p> <p> </p> <p>My husbands dat of birth</p> <p>1989/09/26</p> <p>Jaco</p> <p> </p> <p>Phone number ********** .</p> <p> </p> <p>Kind regards.</p>

0
Replies (3)
Momentum Health
Momentum Health's reply17 Jan 2017, 10:49
Official

Thank you for bringing this to our attention.

One of our consultants will contact you to obtain all the information required to investigate your query and provide feedback.

Kind Regards

Debbie van der Haar

Momentum Health
Momentum Health's reply17 Jan 2017, 10:49
Official

Thank you for bringing this to our attention.

One of our consultants will contact you to obtain all the information required to investigate your query and provide feedback.

Kind Regards

Debbie van der Haar

Momentum Health
Momentum Health's reply17 Jan 2017, 10:50
Official

Thank you for bringing this to our attention.

One of our consultants will contact you to obtain all the information required to investigate your query and provide feedback.

Kind Regards

Debbie van der Haar